DLink Email Support Is A Black Hole
Just a small point. Dlink makes some OK products. One of which is a wireless bridge (DAP-1522) that I suddenly have come to need. The set-up was pretty painless but the damn thing was as slow as a dial-up connection. My crappy Airport Extreme, which seems to need a hard boot every day or so and blocks access to my HP 2600N, was at least fast.
Foolishly hoping to avoid taking the Bangalore Express to phone support, I emailed support with my issue. Nothing. Not even a confirmation email. A couple days later I sent another.
Eventually I bit the hour-wait bullet and actually got a decently-speaking Indian who ran me through the basics. (I resisted the urge to explain that while I was waiting I swapped out wireless NICs in my Belkin F5D8230-4 router in hopes of getting DD-WRT running on it.)
Ultimately, the bridge is bad and has to be returned so I'm stuck with that terrible Airport Extreme until I get an alternate working.
It will be fun to see how long (if ever) before I get a response from their email support team. Clock is ticking, DLink!