Verizon FIOS Bait-n-Switch
Verizon spent the spring and summer jackhammering my neighborhood laying down fiber lines. I put up with the 6:30 AM drilling and pounding in anticipation of super-high speed internet.
I decided to take the plunge. The mailer I got this week offered 15 mbps connection for $49.99 (one year commitment) plus $15 per month off for three months. So I followed the link to the special website: http://www.verizon.com/fios46 which i'm spelling out here because the last two digits will change before long.
Guess what? Can't get that price or that deal from that website. So I called the phone number on the mailer (877-232-7330) and they didn't know anything about the deal or how to get it. It was suggested to me that it is a local deal only and that the national call center hadn't gotten it yet. Nonsense, because I've been getting these mailers for months now.
I plan to call the local business office (800-483-4000) to see if they know anything. After that I'm going to the Attorney General with a complaint of false advertising.